Complaint Process

You can report a complaint involving possible violations of Oregon’s excavation laws using the QR code below or you can submit your complaint online.

Please provide as much detail about the situation as possible, including photos, maps, and any other documentation to demonstrate what happened. The complaint process is administered by Oregon Public Utility Commission, and staff may contact you or your company’s designated contact for follow-up information.

You may also submit a complaint by calling 503-378-6600, or 800-522-2404.

*Please note, do not call this number to schedule utility marking services. Those calls should go directly to 811.